Due to the Covid-19 pandemic, our meeting in Norway of the Global Network for SmarT Organization Design has been rescheduled to September 2021. In the meantime, during this year 2020, the Norwegian Design Team will provide Webinar(s) and background information to help prepare us all for an exciting meeting in 2021. Please stay posted for more details!



Preconference workshops


Dirk Vriens will go into the topic of morality and ethics, a topic very relevant to the theme of the conference. Dirk will use systems theory to provide a perspective that enables organizations to create socially responsible conditions. He is
(co-)author of many scholarly articles, two books on sociotechnical design, systems
theory, organizational change and responsible organizing and Associate Professor of Organization Design and Development at Radboud University Nijmegen.


Johan E. Ravn, Bernard Mohr and Ezra Dessers will look back at the rich Scandinavian STS tradition, and connect core ideas to contemporary developments on ecosystem design. Johan is full professor of organizational behavior at Nord University. He publishes on sociotechnical topics as action research, technology and work, team design and industrial relations. Bernard is past Dean of Complex Systems Change at the Institute for Applied Behavioral Science and adjunct faculty in organizational innovation at Concordia University (Montreal). Together with Ezra, who is research manager as the HIVA institute for work and society in Leuven, Bernard edited a Springer published book ‘Designing integrated care ecosystems’.


Opening of the conference will take place at the Skybar of the Clarion hotel, with a magnificent view on the Trondheim fjord.


The venues

Clarion Hotel Brattøra 

Moderate single: 1220 NOK

Standard double: 1440 NOK


For booking:

Call: +47 73 92 55 00 or

Mail: groups.cl.trondheim@chocie.no

Use booking code: 1121GR016601


NTNU Campus Gløshaugen

The pre-conference will be held at the Gløshaugen campus at NTNU. The Gløshaugen campus is the oldest campus at NTNU and houses researchers and students within in technical and natural sciences programs.

Magne Gisvold/Rockheim 


The Galla dinner Thursday evening will be in Rockheim, situated right across the conference hotel. Rockheim is Norway's National Museum of Popular Music. Since the museums's opening in 2010 there has been a steady stream of visitors eager to learn about this music and its history. The Restaurant is on the 5th floor, with a stunning view of the city and  the fjord. It will be possible to visit the museum before the dinner.

The Team


Hanne Finnestrand

Associate Professor of Organization development at the Norwegian University of Science and Technology (NTNU), Norway. She holds a PhD in Action Research and Organization development from the same university. Finnestrand’s research area is action research in the fields of organization development, industrial relations, and socio-technical systems design. She is currently deputy editor of the Springer journal Systemic Practice and Action Research and on the editorial reviewer board of the Emerald journal The Learning Organization .


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Johan E. Ravn

Professor of Leadership and organization at Nord University, Norway and senior research scientist at the SINTEF foundation. Research interests include organization, leadership, collaborative industrial relations, and sociotechnical systems theory, and he has conducted action research in many manufacturing systems. He has published and been guest editor in several journals, and in September 2019 he co-organized a special issue on “Socio-Technical Systems Thinking in Manufacturing” for the open access journal European Journal of Workplace innovation.



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Matthijs Moorkamp

Assistant Professor of Organizational Design and Development at the Nijmegen School of Management of Radboud University. He obtained a PhD from Delft University of Technology. His research focuses on organizational design in temporary organizations that operate in crisis contexts, such as the expeditionary organizations of the (Dutch) armed forces and crisis management organizations. Matthijs was part of the multidisciplinary research team that evaluated national crisis response organization that was established after the disaster with flight MH17. 


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Laila Øyangen

Administrative apprentice at Norwegian University of Science and Technology (NTNU).

Laila is responsible for the administrative work for the conference in Trondheim. 

If you have any practical questions don´t hesitate to take contact with her by email or phone.



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Suggested pre-readings

On the Nordic / Norwegian model: political economy, organization of work life, industrial relations, other institutional arrangements
  1. Gustavsen, B. (2007). "Work Organization and the 'Scandinavian Model'." Economic and Industrial Democracy 28(4): 650-671.
    (Gustavsen was a major figure in the Norwegian (and European) action research/STS field. This article says something about the practices of tripartism and innovation work within the Norwegian model)


  2. Andersen, T. M., Holmström, B., Honkapohja, S., Korkman, S., Tson, S. H., & Vartiainen, J. (2007). The Nordic Model. Embracing globalization and sharing risks. ETLA B.
    (provides a general description of the Nordic model(s), mainly in terms of political economy, flexicurity)


  3. Vihriälä, V. and T. Valkonen (2014). The Nordic model–challenged but capable of reform. Copenhagen, Nordic Council.
    (general description: political economy, flexicurity – overlaps somewhat with the one above)


  4. Torvatn, H. Y., Sørensen, O. H., Talja, H., & Eriksen, B. (2015). Good Nordic management practices: State of the art (Vol. 2015525). Nordic Council of Ministers.
    (Interesting piece of comparison – between the Nordic states and between the Nordic as a whole and the EU and US, as regards focus and type of managerial practices)


  5. Skorstad, E. J. and J. C. Karlsson (2017). "The worker collectivity and Anglo-Saxon theories of collectivity." Economic and Industrial Democracy.
    (Lysgaard’s “worker collectivity” from 1960 is widely regarded as one of the best pieces of Norwegian industrial sociology, but it was never published in English. This piece to some degree accounts for it, and revisits the same industrial site – with a similar research focus. There is something to learn about Norwegian industrial relations here – not of the most collaborative kind. According to a well-read colleague, there are some striking parallels between Lysgaard’s “worker collectivity” and Crozier’s “Bureaucratic phenomenon”  from the same period – someone should look into this, perhaps.)

Some classical sociotechnical writings that illustrate the Norwegian/Scandinavian STS tradition

  1. Trist, E. L. and K. W. Bamforth (1951). "Some Social and Psychological Consequences of the Longwall Method of Coal Getting." Human Relations 4: 3-38.
    (The classic point of departure)


  2. Trist, E. L. (1981). The evolution of socio-technical systems. Toronto, Ontario, Ontario Quality of Working Life Centre, occasional paper.
    (How do the 30 first STS years look when looking back at them? Trist’s summary and account is worth the read)


  3. Herbst, P. G. (1974). Designing with Minimal Critical Specifications. In Herbst, P. G. (1974). Socio-technical design: strategies in multidisciplinary research. London, Tavistock Publications
    (Some Herbst should be read. His most famous one-liner, “The product of work is people”, is perhaps known? The pathology of the engineer’s model begins “when man begins to treat man as part of the physical environment”. After the Tavistock years, Herbst lived (and died) in Trondheim)


  4. Elden, M. (1986). "Sociotechnical systems ideas as public policy in Norway: Empowering participation through worker-managed change." The Journal of Applied Behavioral Science 22(3): 239-255.
    (There are some interesting demarcations done here, for instance between democratization and humanization. In a way it really brings a kind of political/institutional perspective to STS and AR. It highlights how the Norwegian STS tradition a) also had an institutional focus, b) was interacting with and backed by the state, the employers’ organization and organized labor, and c) was not claiming to be “ethically neutral”.)

Newer Norwegian STS approaches

  1. Amble, N. (2013). "Autonomy and control when working with humans—A reflection on sociotechnical concepts." Nordic Journal of Working Life Studies 3(4): 45-62.
    (The interesting part here is the juxtaposition between the Karasek model (of work demands/work control) for work design and the STS approach – how there is a lack of a collective perspective in Karasek)


  2. Klemsdal, L., J.E. Ravn, N. Amble & H. Finne. (2017). "The Organization Theories of the Industrial Democracy Experiments Meet Contemporary Organizational Realities " Nordic Journal of Working Life Studies 7(S2): 1-15.
    (A part of the article tries to account for how the Norwegian STS perspective split up into one strain of work environment studies, and another focused on dialogue and development processes)


  3. Claussen, T., T.Haga & J.E. Ravn. (2019). "Socio-technics and beyond: an approach to organisation studies and design in the second machine age." European Journal of Workplace Innovation 4(2): 99-122.
    (the editorial of last year’s special issue of EJWI (European Journal of Work Innovation) centered on STS)


  4. The rest of the special issue of EJWI centered on STS can be accessed here:


Practical information

How to get to Trondheim

By plane

Trondheim Airport Værnes is approximately 30 km north east of Trondheim.

Getting from Trondheim airport to the city centre. 

By train

Train to Trondheim: Trondheim Central station is situated at the outskirts of the city centre, within walking distance to the hotel.

Getting around in Trondheim

Use local buses to explore Trondheim.


Mobile app to purchase tickets:

Mobile app to plan your bus trip:

Map of NTNU Campus Gløshaugen



 Administrative and practical issues:

Laila Bergsrønning Øyangen


+47 73559126

General issues:

Hanne Finnestrand


+47 99024720